What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that dictates how many times you must bet your bonus funds before they can be withdrawn as cash. It ensures that bonuses are used for gameplay rather than being immediately cashed out.
Why can't I withdraw my bonus?
Bonus funds are typically locked in a separate balance and cannot be withdrawn until the associated wagering requirements are fully met. Once the turnover target is reached, the remaining bonus funds are converted into real cash.
Why did my balance drop when I claimed an offer?
Depending on the offer, some bonuses may involve 'sticky' funds where the initial bonus amount is used for betting but is removed from your balance upon the first successful withdrawal request.
Do all games count equally?
No, most platforms use game weighting. Slots typically contribute the most toward wagering requirements, while table games and live dealer options contribute significantly less due to their lower house edge.
Can I hold two bonuses at once?
Generally, only one active bonus can be utilized at a time. If you claim a new offer while another is active, the previous one may be forfeited. Please check the specific terms of each offer in your account.
What happens when a bonus expires?
If the wagering requirements are not completed within the specified timeframe, the bonus funds and any winnings generated from them are typically removed from the player's account.
Can I cancel a bonus?
Most platforms allow players to cancel an active bonus; however, doing so usually means that any winnings generated from those bonus funds will also be forfeited immediately.
Where do I check my wagering progress?
You can track your real-time wagering progress within the bonuses or promotions section of your personal account dashboard, where the remaining turnover required is displayed.